• Guest Details
  • Billing
  • Hotel Policy & Agreement
Maximum of 2 Guests

Guest Information


Accompany Guest Information


Identification and Signature

Please upload your valid Primary-ID and Sign the signature field


Sign Here

Billing Instructions

Aside from your hotel accommodation charges, you are required to pay a security deposit of PHP 2,000 to
cover all incidentals during your stay. Security deposit is refundable if not used.


Mode of Payment


Cash / Debit Card

Please pay the full amount upon arrival


Credit Card

you may opt for a contactless payment. Please pick up your key at the front desk


Send Bill

Send Bill – for companies with approved send bill arrangement, hotel requires a Letter of Authority
(LOA) upon confirmation.


Card Information

Some description about this section

Disclaimer

Avior Hotel authenticates all transactions and reserves the right to refuse you, in exercise of reasonable discretion, we determine that the payment has been done fraudulently or unlawfully.


AVIOR HOTEL POLICY

❖ Standard check-out time is 12:00 NN and check-in time is 2:00 PM. Early check-in and late
check-out may be requested at the Front Office but subject to availability of rooms with a
corresponding surcharge.
❖ Guests checking out before their scheduled departure are subject to an Early Check-out charge
of one night.
❖ Airport transfers are free of charge. However, guests are required to register their flight details at
the Front Desk for confirmation.
❖MAKE UP ROOM WILL BE DONE EVERY 3 DAYS, UNLESS SPECIFICALLY REQUESTED
❖ Children ages 11 years old and below are free of charge using existing bedding.
❖ NO SMOKING POLICY: General Santos City is a Non-Smoking City. Under the City Ordinance
No. 06 Series of 2015, violators will be apprehended. Avior Hotel is a non-smoking area. Guests
found to be smoking inside the room will be levied one night’s stay to cover for deep cleaning
expenses.
❖ Damage to or loss of hotel property: Please report immediately to Front Desk any damages or
broken fixtures for prompt repair. Guests are obliged to pay for any losses or damages to hotel
property caused by themselves, their visitors or any person for whom they are responsible for.
❖ Item/s borrowed from the Hotel shall be returned before check-out to avoid a replacement charge.
❖ Bringing of food & drinks inside the Hotel is not allowed. Durian, Marang and Jackfruit are strictly
not allowed inside the Hotel. Guests found to be keeping/eating the fruits mentioned inside the
room will be levied one night’s stay to cover for deep cleaning expenses.
❖ Pets are not allowed in the hotel property.
❖ Firearms, deadly weapons and flammable materials such as candles, incense, mosquito coil,
firecrackers are strictly prohibited inside the Hotel.
❖ Ironing in the room is not allowed.
❖ Gambling of any kind is strictly prohibited.
❖ Refrain from loud music and noise at all times. Partying inside the room is not allowed.
❖ The Hotel reserves the right to discontinue any accommodation and services upon failure to
comply the above mentioned policies.

NO SHOW, POSTPONEMENT AND CANCELLATION POLICY
❖ Non-arrival of guests shall be considered as NO SHOW and payment made is non-refundable.
❖ Postponement or cancellation of bookings 7 days prior to the check-in date is subject to 30%
charge on all room bookings.
❖ Cancellation of bookings 48 hours prior to the check-in date is subject to 1 (one) night charge for
each room bookings.
❖ Cancellation of bookings on the day of check-in date is subject to 100% charge on all room
bookings.
❖ Postponement due to force majeure, such us, but not limited to, acts of God, disaster, war, acts of
terrorism, or events beyond the control of the guest may be made on the event date and can only
be postponed to a later date, as long as within the same month from original date. The hotel does
not guarantee the same rate as stated.  The rate may be adjusted accordingly based on the
existing price at the time the new booking is being made.

COVID-19 Updates: A Message from the Hotel Manager: AVIOR CLEAN INITIATIVES